Tuesday, January 26, 2010

Give Way.....Its RAJDHANI..!!!

I was on my way back for mumbai from delhi by Mumbai Rajdhani Express. The train was late by four hours from its scheduled departure time of 16:30 hrs. However it departed from New Delhi Rly Stn at 22.00 hrs.
Usually it takes two hrs for the express to reach 'Mathura', but because of the FOG, it took around seven hrs to reach there. Eventually, the train was late by twelve hrs.
BUT,
The hospitality and management of IRCTC and the staff in the pantry needs to be appreciated. Every small care was taken of the passengers travelling by the express. Due to this delay, they had to provide with an additional lunch & breakfast, which they did and also they maintained the quality of food and beverages that were given to us. The staff was very polite and co-operative in nature which made us rest assured that the inconvenience caused would be taken care of.
I know what I am saying sounds stupid, but to get this comfort and peace of mind from Indian Railways for a journey which is twelve hrs late is commendable.

1 comment:

  1. Heya brother, It was so good to see you back after your successful trip to North India. The glimpse of the historical monuments captured by your camera are perfect for an history student like me to study and prepare my thesis (whenever I will) The way you were narrating the roller- coster journey was something to learn i.e mind patience but yeah let me distinguish the helicopter (hahahaha thankfully u don't have Vertigo) and on top of that I didn't find you to be tiring. You were as enthuastic as always (Read to rock). I get to learn so many things from every trip that you make specailly the way you narrate the incidence with an exact onomatopoeia (lolz!!!) All the very Best !!!!!!! The journey has just began and my best wishes as u know are always with you.

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